Wisconsin DNR Call Center Hears From Tree Stands; Sets Record For Calls
Wisconsin – -(AmmoLand.com)- Operators at DNR’s call center began receiving calls at 7 a.m. Saturday morning from tree stands, deer camps and hunters afield. Questions ranged from, “Can I still buy a license” and “What is my hunter ed. number,” to one hunter saying that as the fog lifted, a bunch of cows appeared and were loose on state land. He wanted DNR let other hunters know so that none got shot by accident.
On Friday, the DNR call center bested its daily record by more than 500, answering 2,591 calls. During the week prior to the opener, customer service staff received 10,140 calls and 588 internet chats. The call center expects to handle over 260,000 calls this year, with approximately one-third of calls received on nights and weekends.
“It’s been really busy in the call center, and we love it. We’ve got a great staff just as excited about this season as the hunters are, and we’re here for you if you have a question,” said Customer Service Director Diane Brookbank.
Call center staff are available to serve customers from 7 a.m. through 10 p.m., seven days a week by calling 1-888-WDNR INFo (1-888-936-7463) or online at [dnr.wi.gov]. Spanish and Hmong service is available.
DNR call center staff manning the poacher hotline were also kept busy Saturday with reports of baiting violations, hunters shooting from the road, and ATV’s on public land. Hunters wishing to report a violation can call 24 hours a day and seven days a week at 1(800)TIP-WDNR [800-847-9367] or cell #367.